These Terms and Conditions govern your use of the juan365 com platform. By registering an account or accessing any part of the platform, you agree to be bound by the terms set out on this page. Please read everything carefully before you start — if you have questions, the FAQ page is a good place to look for quick answers.
To register and use juan365 com, you must be at least 21 years of age and a resident of the Philippines or otherwise permitted by applicable law to access online gaming platforms. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Each person may hold only one account on the platform — duplicate accounts are not permitted and may result in suspension or permanent closure of all associated accounts. If you believe your account has been accessed without your authorisation, you must notify us immediately through the contact information available on this page. juan365 com reserves the right to verify your identity at any point and to request supporting documentation as part of that process. Accounts found to have been registered with false or misleading information may be suspended without prior notice.
All transactions on juan365 com are conducted in Philippine pesos (PHP). Deposits are credited to your account balance upon successful confirmation from the relevant payment channel. You are responsible for ensuring that funds deposited into your account originate from a payment method registered in your own name — third-party deposits are not accepted. Withdrawal requests are processed in accordance with the platform's standard processing timelines, and you may be required to complete identity verification before a withdrawal is approved. juan365 com does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own charges. Account balances are non-transferable between accounts and may not be exchanged for cash outside of the standard withdrawal process. Any suspected fraudulent transaction or manipulation of the payment system will result in immediate account suspension and may be referred to the relevant authorities.
The juan365 com platform is provided for entertainment purposes only, and all betting and gaming activity is subject to the specific rules applicable to each market, game, or event. Bets placed are final once confirmed — you may not cancel or amend a wager after it has been accepted by the system. In the event of a technical error, system failure, or manifest pricing mistake, juan365 com reserves the right to void affected bets and return stakes to the relevant accounts. You agree not to use any automated tools, bots, scripts, or third-party software to interact with the platform in a way that is not intended for regular player use. Any attempt to exploit technical vulnerabilities, manipulate odds, or engage in match-fixing or collusion will result in immediate account closure and forfeiture of any associated balance. The platform's game lobby and sports betting sections are accessible from the same account, and the same rules of fair use apply across all sections. juan365 com may update game rules, betting limits, and available markets at any time, and continued use of the platform constitutes acceptance of those updates.
juan365 com collects and processes personal information in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside this document. By registering an account, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy. We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse. You are responsible for keeping your login credentials secure and must not share your username or password with any other person. If you suspect that your account security has been compromised, you should change your password immediately and contact our support team. juan365 com will never ask you to provide your password through email, chat, or any channel other than the official login page. Any data breach or security incident that materially affects your account will be communicated to you as promptly as reasonably possible.
juan365 com is committed to promoting responsible gaming and providing a safe environment for all players on the platform. Gaming should always be treated as a form of entertainment, not as a means of generating income or resolving financial difficulties. If you feel that your gaming activity is becoming problematic, we strongly encourage you to visit our Responsible Gaming page for guidance, tools, and support resources available to players in the Philippines. You may request a self-exclusion or account cooling-off period at any time by contacting our support team — such requests will be processed promptly and in good faith. During any active self-exclusion period, you will not be permitted to access your account or place any bets or wagers on the platform. juan365 com reserves the right to impose account restrictions or mandatory cooling-off periods where we have reasonable grounds to believe that a player's gaming behaviour poses a risk to their wellbeing. We take our duty of care to Filipino players seriously and will always act in the best interests of player safety when exercising these powers.
You agree not to use the juan365 com platform for any purpose that is unlawful, fraudulent, or harmful to other users or to the integrity of the platform. Prohibited conduct includes, but is not limited to: creating multiple accounts, using another person's account or payment method, attempting to reverse-engineer or interfere with the platform's software, engaging in any form of bonus abuse or arbitrage, and making false or misleading statements to our support team. juan365 com reserves the right to suspend or permanently close any account where prohibited conduct is suspected or confirmed, and to withhold or forfeit any balance associated with that account where permitted by applicable law. Account termination decisions made on the basis of confirmed fraud or serious misconduct are final and not subject to appeal. If you wish to close your account voluntarily, you may do so at any time by contacting our support team — any remaining balance will be returned to you via your registered payment method following standard verification procedures. We reserve the right to update the list of prohibited conduct at any time, and continued use of the platform constitutes your acceptance of any such updates.
juan365 com may update or amend these Terms and Conditions at any time, and the revised version will be published on this page with an updated effective date. It is your responsibility to review these terms periodically to stay informed of any changes. Continued use of the platform after any update constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact our support team to close your account. These Terms and Conditions are governed by and construed in accordance with the laws applicable to online gaming platforms operating in the Philippines. Any dispute arising from your use of the platform that cannot be resolved through our internal complaints process may be referred to the appropriate regulatory or legal authority. For any questions about these terms, please visit our FAQ page or reach out to our support team using the contact details provided in the footer of this page.
If you have read and understood these Terms and Conditions and are ready to join, head over to the Register page to create your free account. For any questions, the FAQ covers the most common topics in plain Philippine English.